Developer Portal
 Developer Portal

Privacy Policy

Effective Date: October 2025
Entity: Intaxio Pty Ltd (ABN 77 690 425 999)

1. Overview

Intaxio Pty Ltd (“Intaxio”, “we”, “our”, or “us”) is an Australian technology company building the next generation of compliance infrastructure for payroll and workforce platforms.

We are committed to protecting your privacy and handling personal information in accordance with the Privacy Act 1988 (Cth), including the Australian Privacy Principles (APPs), and relevant data-protection standards such as ISO 27001 / 27701.

This Privacy Policy explains how we collect, use, disclose, and safeguard personal information obtained through our website, developer portal, and related services (together, the “Platform”).

2. What Information We Collect

We collect personal and business information necessary to provide and improve our products and services. This may include:

2.1 Information You Provide Directly

  • Contact details – name, email address, phone number, company name, job title.
  • Account registration – usernames, passwords, authentication credentials.
  • Partner or developer applications – business profile, technical contact details, and relevant documentation.
  • Enquiries and feedback – information submitted through forms, email, or events.

2.2 Information Collected Automatically

  • Website analytics – IP address, browser type, operating system, referring URLs, and session activity.
  • Cookies and tracking – used to analyse site traffic, remember preferences, and improve user experience.
  • API and platform logs – metadata and usage statistics for performance monitoring and security.

2.3 Information from Third Parties

We may receive information from integration partners, public registers (e.g. ABN Lookup, Fair Work Commission determinations), or government data sources where relevant to our compliance services.

3. How We Use Information

We use personal and business information to:

  • Provide access to our website, APIs, and developer tools.
  • Respond to enquiries, partnership requests, and support tickets.
  • Verify identity and manage account security.
  • Maintain regulatory, legal, and audit compliance.
  • Improve our services through research, analytics, and product development.
  • Communicate updates, events, and pre-launch information (you can opt-out at any time).

We do not sell or rent personal information.

4. Disclosure of Information

We may share information only when necessary:

  • Service providers – for cloud hosting (AWS Australia), analytics, and secure communications.
  • Regulatory or legal authorities – when required by law or to protect our rights or users.
  • Integration partners – limited to technical metadata for API testing or certification, with appropriate confidentiality controls.

All third parties are bound by confidentiality and privacy obligations consistent with this policy and the APPs.

5. Data Security and Storage

Intaxio’s infrastructure is hosted on AWS-native, serverless architecture within Australian data centres.
We apply controls aligned to:

  • ISO 27001 Information Security Management
  • ISO 27701 Privacy Information Management
  • ATO Operational Security Framework (OSF)

Access to data is role-based, encrypted in transit and at rest, and subject to multi-factor authentication and continuous monitoring.

6. International Disclosure

At present, Intaxio stores and processes all personal information within Australia.
If data hosting or processing outside Australia becomes necessary, we will ensure equivalent safeguards consistent with the APP 8 cross-border disclosure requirements.

7. Cookies and Analytics

Our website uses cookies and similar technologies for analytics and functionality.
You can disable cookies through your browser, but some features may not function correctly.

We may use analytics tools (e.g. Google Analytics, AWS CloudWatch) to measure engagement and improve site performance. These services may collect aggregated, non-identifiable data.

8. Access, Correction, and Deletion

You have the right to:

  • Access personal information we hold about you.
  • Request correction if information is inaccurate or outdated.
  • Request deletion or withdrawal of consent (subject to legal and operational requirements).

To exercise these rights, contact us using the details below.

9. Retention

We retain personal information only for as long as necessary to fulfil the purposes described in this policy or to meet legal and audit obligations.

10. Links to Other Websites

Our website may contain links to third-party sites.
We are not responsible for the privacy practices or content of those sites.
We encourage you to read their privacy statements before providing any personal information.

11. Changes to This Policy

We may update this Privacy Policy from time to time.
Any changes will be posted on this page with the revised effective date.
Material updates will be communicated to registered users or partners where appropriate.

12. Contact Us

For any questions, access requests, or privacy concerns, please contact:

Privacy Officer
Intaxio Pty Ltd (ABN 77 690 425 999)
Email: hello@intaxio.com
Postal: Level 3 / 189 Flemington Road MITCHELL ACT 2911