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Enterprise SaaS integration
Intaxio provides Australian compliance infrastructure for payroll, workforce and accounting software vendors. Review the technical, security, service and contractual foundations of an Intaxio integration before starting procurement.
API scope, integration boundaries, environments, versioning, implementation approach and customer responsibilities.
Hosting, data residency, access management, encryption, monitoring, incident management and business continuity.
Customer agreements, DPA, SLA, Product Data Sheets and the commercial model applying to the integration.
Architecture
Intaxio products are infrastructure services rather than standalone payroll, workforce or accounting applications.
Your application remains responsible for its users, workflows and business context. Intaxio provides the supported regulatory data, rule resources or gateway capability defined for the applicable product.
Payroll, employment and tax integrations can involve commercially and personally sensitive information. Security is therefore part of the product architecture rather than an additional feature.
Access to systems and customer environments is managed according to role and operational need.
External service connections are protected in transit and supported stored data is protected using appropriate encryption controls.
Production and non-production environments are separated to reduce operational risk.
Operational and security events are logged and monitored to support service management and incident response.
Software changes move through controlled development and deployment practices.
Defined processes support triage, investigation, containment and remediation.
Australian infrastructure
Production SaaS services are hosted in Australian cloud regions where specified for the applicable product. Specific data handling varies by service and is defined in the relevant product and contractual documentation.
An API embedded inside payroll, rostering or accounting software becomes part of the customer's own production dependency chain.
Intaxio maintains defined service-management and support arrangements for applicable production services, including production service availability, incident severity, response processes, planned maintenance, service dependencies, disaster recovery and defined exclusions.
The applicable contractual commitments are defined in the current Service Level Agreement and relevant Product Data Sheet rather than by marketing statements on this page.
For regulatory APIs, infrastructure availability is only part of the problem. The regulatory content delivered through the API also needs to be maintained.
Identify relevant regulatory material.
Transform source material into supported data and rule structures.
Review supported regulatory content before production release.
Integrate and validate supported services in non-production first.
Manage technical changes through defined API versions where required.
Carry applicable time context where the product requires it.
Handle production issues through defined support and incident arrangements.
Intaxio publishes documentation designed to make the customer and supplier responsibility boundary easier to assess.
Customer API Agreement
Baseline API terms.
Master Service Agreement
Enterprise commercial framework.
Data Processing Addendum
Relevant processing obligations.
Security Overview
Security and operational controls.
Service Level Agreement
Production service arrangements.
Product Data Sheets
Scope, responsibilities and exclusions.
Commercial model
Intaxio is sold as embedded software infrastructure, not as an end-user payroll or accounting product.
Commercial arrangements can include:
Larger integrations rarely belong to one stakeholder.
Define the customer problem, product boundary and initial integration scope.
Review API patterns, environments, data flows and technical responsibilities.
Understand regulatory scope and support due-diligence assessment.
Work through commercial agreements, PDSs and procurement requirements.
Tell us which product you are evaluating and what your procurement process requires. We can bring the appropriate product, engineering and compliance people into the discussion.